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Kantar LLC (Insights)
– Survey Research Privacy Policy (Formally Kantar Millward Brown, Kantar TNS, Kantar Added Value) Updated: January 2020 We conduct market research on behalf of our clients. This privacy
policy is applicable to online survey research, telephone survey research and
face to face interviews performed by the Insights Division of Kantar LLC a
Delaware Limited Liability Corporation with a mailing address
3 World Trade Center, 175 Greenwich Street, New York, New York 10007
(“Insights”; “Kantar” or “we”). Learn more about Kantar at www.Kantar.com. For the purpose of this Policy, the definition of ‘personal
data’ is information relating to an identifiable living individual. The terms
personal data and personal information are used interchangeably. By participating in this research, you agree to the processing of your
personal data as described by the Policy. We ask you to read this privacy
policy carefully. Lawful Collection, Source and Use of Data This Policy explains how we collect, store and
use the personal data you provide when taking part in an online, face to face,
postal or telephone survey for us or other market research methodologies. Kantar LLC Insights Division is a member of the Insights Association
which is a US Market Research Membership Society and supports the Association’s
Code of Standards and Ethics. When we conduct surveys, our interviewers/invitations/platforms and
questionnaires clearly identify us and explain the purpose(s) of our contact
and if applicable, the purpose for our collecting your personal data. You may decline to answer any questions or withdraw from participation
in a survey at any time. When we contact you, generally in person, by
telephone, by email or by post, we do so for one of the following purposes:
We will never misrepresent ourselves or what we are doing. If you ever
suspect a communication you receive is not genuine
please contact us immediately using the contact details below under “How to
contact us”. We have contacted you to take part in a survey by telephone, post, face
to face or online by: ▪ Receiving your contact details from the client we are
conducting the survey for, with whom you may either be registered, received
products or services from or generally dealt with ▪ Buying sample from a sample provider ▪ Sourcing your information from publicly available resources ▪ Receiving your contact information from a recruiter that has
been in contact with you ▪ Or you have previously agreed to be re-contacted to possibly
participate in further surveys International Data Transfers The data that we collect from you may be transferred to and/or stored
outside your country or territory. It may also be processed by staff operating
outside your country or territory who work for us or for one of our suppliers.
If your personal data is transferred to, stored at or
otherwise processed outside your country or territory, and that country or
territory has not been recognized as providing an adequate level of data
protection, we will put in place additional safeguards to protect your personal
data, as required by applicable law. For example, if you are in the EEA,
standard contractual clauses would be used if we process your data outside the
EEA. Information We Share or Transfer Your survey responses are confidentially handled. For market research
surveys we combine all participants responses to report on an aggregated basis
(without identifying the individual respondents or providing personal
information) to the client that commissioned the study. If a research project requires us to identify you individually or
provide your personal information with your survey responses to the client that
commissioned the study we will ensure you are made
aware of this prior to your participation, and obtain your consent. Your survey responses and personal information
may be collected, stored, transferred or processed by
other divisions within Kantar, or 3rd party service providers for research-related purposes, such as data
processing, and fulfilment of prize draws or other incentives both within and
outside the United States. They are all contractually bound to keep any
information they collect and disclose to us or, we collect and disclose to
them, confidential and must protect it with security standards and practices
that are equivalent to our own. We do not sell your personal data. Your personal information may be transferred if Kantar is involved in a
merger, acquisition, or sale of all or a portion of its assets. In such cases,
the receiving entity would be required to comply with our privacy policy
requirements. Security of personal information We have appropriate technological and organizational measures in place
to protect your personal data and take all reasonable steps to ensure your
personal data is processed securely. All information you provide us is
stored in secure servers and environments. Unfortunately, no data transmission
can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal data, we cannot ensure or warrant the security of any information
you transmit to us or from our online products or services, and you do so at
your own risk. Once we receive your transmission, we will take reasonable steps
to ensure our systems are secure. All our third-party contractors, site service
providers and employees are contractually obliged to follow our policies and
procedures regarding confidentiality, security and
privacy. Accuracy of personal information We make reasonable efforts to keep personal information in our
possession or control which is used on an ongoing basis, accurate and complete,
current and relevant, based on the most recent
information made available to us by you and/or by our client We rely on you to help us keep your personal information accurate, complete and current by answering our questions honestly and
you are responsible for ensuring that the data controller (which may be us or -
more often - our client) is notified of any changes to your personal
data. Children’s Data Collection We do not knowingly invite children under the age of 13 to participate
in research studies without taking measures to obtain parental consent. If it is necessary and appropriate to a particular project to directly
involve children under the age of 13 years for the United States, and 16 years
for EU participants, we take measures to ensure we have been given permission
by the parent or legal guardian and do note do not sell any
children’s personal data we collect. Cookies Cookies are small text files stored on your computer by a website that
assigns a numerical user ID and stores certain information about your online
browsing. They are used by web developers to help users navigate their websites
efficiently and perform certain functions. The website sends information to the
browser which then creates a text file. Every time the user goes back to the
same website, the browser retrieves and sends this file to the website's
server. As is true of most online surveys, we gather certain information
automatically and store it in survey data files. This information may include
things like Internet Protocol addresses (IP address), browser type, Internet
service provider (ISP); referring/exit pages, operating
system and date/time stamp. We use this automatically collected information to analyze trends such
as browser usage and to administer the site, e.g. to
optimize the survey experience depending on your browser type. We may also use
your IP address to check whether there have been multiple participations in the
survey from this IP address. Access to personal information To request access to personal information that we hold about you, we
require that you submit your request in writing to the e-mail address shown below
under “How to contact us”. When you make a request you
should indicate the division of Kantar in which you are making the request, and
project name if applicable. If you contact us using an email address or
contact details for which we do not hold a record of, you may also need to
provide a copy of a valid government issued or official identification (such as
drivers license or passport) You have the following rights in relation to your personal data:
If necessary, we will notify any other parties such as our suppliers or
service providers to whom we have transferred your personal data of any changes
that we make when you make a request. Note that while we communicate to these
other parties, we are not responsible for the actions taken by these other
parties to answer your request. You may be able to access your personal data
held by these other parties and correct, amend or delete it where it is
inaccurate. Data Storage and Retention Personal information will be retained only for such period as is
appropriate for its intended and lawful use, unless otherwise required to do so
by law. Personal information that is no longer required will be disposed of in
ways that ensure their confidential nature is not compromised As part of the Company Business Continuity plan and in certain
instances the law, our electronic systems are backed up and archived.
These archives are retained for a defined period of time
in a strictly controlled environment. Once expired, the data is deleted and the physical media destroyed to ensure the data
is erased completely. How to contact us If you are not happy with the way we have processed your personal data,
we’d like a chance to put that right. Please contact us and we will have
somebody contact you. Depending on your jurisdiction, you may also have
the right to complain to a supervisory authority.
Links to Other Sites Our site may, from time to time, contain links to and from the websites
of our partner networks and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy policies and
that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these
websites. Notification of material changes to this policy We keep our privacy policy under regular review, and it may be amended
from time to time. We will always have the most up-to-date policy on this web
page. We will record when the policy was last revised. |